Privacy Policy
We have resolved to keep your privacy confidential and to treat your personal data sincerely and openly at PrintsNexus. This Privacy Policy describes the way we gather, handle, distribute, and store information about you when you visit our site, services, or buy our products. Using or entering our site, you will accept the practices outlined in this policy.
Information We Collect
We collect information to process your orders, improve your experience, and ensure secure transactions. This includes:
- Personal Information: Name, email, phone number, billing and shipping addresses, and payment details.
- Account Information: Login credentials, saved preferences, and order history (for registered users).
- Technical Data: IP address, browser type, device information, and usage patterns (via cookies and analytics tools).
- Communication Data: Messages, feedback, or support requests you send to us.
We do not sell or rent your personal data to anyone.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate order updates, refunds, or customer support
- Send promotional emails or offers (only if you’ve opted in)
- Improve website performance and product experience
- Prevent fraud and ensure compliance with legal obligations
You can opt out of promotional communications anytime by clicking “unsubscribe” in any email.
Cookies & Tracking Technologies
We use cookies to make your experience better. Cookies help us:
- Remember your preferences and cart items
- Analyze traffic using tools like Google Analytics
- Deliver relevant ads on Google and Meta platforms
You can manage or delete cookies through your browser settings. For detailed options, see our Cookie Policy.
Data Sharing & Third-Party Services
We may share limited data with trusted third parties who help us operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping partners (e.g., USPS, FedEx)
- Analytics & marketing tools (e.g., Google Analytics, Meta Pixel)
Each partner is required to protect their data and use it only for legitimate business purposes.
Data Storage & Retention
- We store your information securely on encrypted servers.
- Order and transaction data are retained as required by law (usually 5 years).
- Account information remains active until you request deletion.
- Email preferences can be updated or removed at any time.
Your Rights
- Request a copy of your personal information
- Correct or delete inaccurate data
- Withdraw consent for marketing communications
- Request account deletion
To exercise your rights, email info@printsnexus.com or use our contact form.
Data Security
We use SSL encryption (HTTPS) and secure payment gateways to protect your data during transmission. Access to personal information is limited to authorized personnel only.
Links to Other Sites
Our website may link to third-party pages (for example, product manuals or blogs). We are not responsible for the privacy practices of those sites.
Policy Updates
We may occasionally update this Privacy Policy. When we do, we’ll revise the “Effective Date” above. Major updates will be notified via email or site banner.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact: