Frequently Asked Questions
Yes. The products that can be found on our site are brought up by authorized suppliers or licensed distributors. Each product passes quality check before shipment to ensure that they are of original standards.
The time of delivery is based on the way of shipping, and your place:
- Normal Delivery: 3-5 business days.
- Express Delivery: 1-2 business days as a rule.
- Same-Day Delivery: It is provided in some areas where eligible orders can be made.
To be convenient, we accept several safe payment methods, such as:
- Credit/Debit cards
- Net banking / Internet transfers
- Digital wallets (with UPI, if available in your area)
- Buy now, Pay Later or installment (where necessary)
Yes, you can make amendments or cancel your order, provided it is not shipped yet. For changes in quantity, address, or cancellations, contact our support team immediately.
We have a 30-day return period for unused products in their original wraps and condition. After inspection, refunds are made in 5-7 business days to your original payment method.
Contact our support immediately with the order number and pictures/videos of the issue. We will provide a replacement or refund depending on eligibility after verification.
Yes, items with a manufacturer warranty are covered within the specified period. For warranty issues, contact us or the authorized service center directly.
Yes! We have regular seasonal specials, discounts, package deals, and price reductions. Signed-up customers can also get exclusive coupons, previews of sales, and reward-based benefits.
Absolutely. Our platform is secured with SSL encryption to protect your personal and payment data. We follow industry-standard data protection policies and do not store payment info without your authorization.
Yes, we provide assistance with orders, setup instructions, warranty queries, troubleshooting, and returns. Our support team can be reached via email, phone, or live chat depending on your area.